Remote Radiologist is an online CRM system with automatic faxing and reporting capabilities that is used for emergency medical consultations when no radiologist is available at the hospital. The system is designed to provide mission critical feedback online from a remote radiologist to the medical staff of another hospital.
 
While this system increases the efficiency of long-distance collaboration between medical professionals, the stringent security requirements needed to be met. The system's developers turned to Binamica to develop a system that can facilitate secure document delivery and create a business process management solution to automate the workflow of daily operations

Remote Radiologist System - Background
 
Remote Radiologist is designed for overseas companies running radiological consultation services for American emergency rooms. It allows remote radiologists to concentrate on the professional side, and frees them up from routine paper work and other administrative tasks.
 
With Remote Radiologist, multiple features and cutting-edge technology are combined into a powerful application to create the leading teleradiology online data management solution.
System Features
Remote Radiologist offers the following features:
  • It is built specifically for radiologists.
  • It offers rich configuration tools to tailor solutions to the needs of different practices.
  • It provides easily accessible storage of phone and fax numbers, and other critical information.
  • It is an expandable system.
  • It offers real-time alerts and proof-of-fax delivery
  • It is based on strongly-encrypted password security.
Workflow
Working with an online medical document is inherently different than that of the hard copy, and significantly more efficient. The workflow of the online medical document includes various steps, with feedback generated by technologists, secretaries, radiologists, other doctors, and management staff. The process quickly moves forward with each person contributing within a specified time frame. At the end of the process, a variety of medical and business documents are generated, and the accounting and billing reports are finalized for processing by the  customers
The Security Problem and Binamica's Solution
Binamica addressed every security issue involved in the transfer of sensitive medical documents online with the Remote Radiologist.
 
Problem: Different document layouts are needed the different types of professionals involved in managing the cases: technologists, radiologists, other doctors, and management staff each enter different types of information in unique fields.
 
Solution: Binamica created a system that allows greater flexibility in the production of different forms for every type of user.
 
Problem: Faxes must be transmitted quickly, and definitive proof of delivery must be provided.
 
Solution: Binamica utilized the latest technology to create a web service to access the fastest cross-country fax transmission service and monitor the fax status until delivery. The system is smart enough to report and send e-mail notification in the event of transmission failure, and intelligently reports the issue when human intervention is required.
 
Problem: Medical accounting based on a variety of choices is complicated, requiring a great deal of paperwork. This frequently leads to lost revenue.
 
Solution: Binamica created an Internet-based medical accounting solution tailored to the needs of radiology practices. The system is designed to seamlessly absorb changes in fees and salaries while keeping track of previous pricing schemes.
 
Problem: Radiologists should not waste their time working on cases already being managed by another radiologist.
 
Solution: Binamica created a cutting-edge locking mechanism that prevents more than one person from working on a case and allows users to see if another person is already working on a case.
 
Problem: Remote radiologists working in teams need to be automatically assigned to cases for a specific day, practice, or hospital.
 
Solution: Binamica created a solution that is easily configurable per user, hospital, and practice, with the stream of information limited to criteria imposed by the system.
 
Problem: The remote radiologist must respond quickly to urgent cases.
 
Solution: Binamica integrated an emergency ticker functionality that permits continuous updates to the case queue on a radiologist’s screen while he is analyzing data or writing feedback.
 
Problem: The remote radiologist should effectively communicate with multiple hospitals with hundreds of departments and keep updated information about many professionals working on different shifts.
 
Solution: Binamica created an easy-to-use on-hand phonebook that includes phone and fax numbers for all hospital departments. The phonebook is embedded in each case that the radiologist edits, enabling fast access to hospital phone and fax numbers and automatically displaying and calling specific departments when patient data are required.
 
Binamica's advanced web solutions provided the finishing touches to the Remote Radiologist system, enabling doctors and professionals around the world to confidently and efficiently manage and process their online radiology cases.

Remote Radiology Software:
Full remote radiology workflow cycle: from getting patient history information to remote radiology practice billing